Frequently Asked Questions

People often reach out when relationship strain, separation, or ongoing family stress begins to occupy more mental and emotional capacity than it once did. You do not need to be in crisis. Many people attend counselling while continuing to manage work, parenting, or daily responsibilities.

The starting point depends on your current situation. • Couples counselling is for partners who are in an ongoing relationship and want to work together on communication, conflict, or emotional distance. • Individual counselling is for people who feel uncertain about their relationship, are considering or undergoing separation, or are adjusting to life after separation or family change. Counselling is relationship-focused and offered either to couples together or individuals on their own. If you are unsure which option is appropriate, this can be clarified during the 15-minute phone consultation before booking.

The consultation provides an opportunity to ask questions, outline what you are seeking support with, and get a sense of how sessions work. It is an informational conversation only, with no obligation to proceed with further appointments.

Yes. Appointments are available in person on the Gold Coast and via secure telehealth across Australia.

No referral is required. Counselling is offered on a private-fee basis.

Individual sessions are typically 60 minutes. Couples sessions are 90 minutes. Longer appointments can be arranged in specific circumstances and can be discussed if required.

This varies depending on the situation and its complexity. Some people attend for a defined period to work through a particular issue, while others choose ongoing support over a longer timeframe.

Evening and Saturday appointments are offered where possible. Current availability can be viewed online or discussed during the phone consultation.

If available times do not suit your schedule, you are welcome to make contact to discuss possible alternatives outside standard hours.

Yes. Confidentiality applies to both individual and couples counselling, subject to standard legal and ethical limitations related to safety. These limits will be explained clearly before counselling begins.